AI Agent for Shopify: Sales & Support Automation
Don’t just answer tickets. Smart Agent Chat is the AI Agent for Shopify that actively recommends products, suggests sizes, and automates order tracking 24/7—the complete AI workforce for your store.
✅ Official Shopify Partner • 🔒 Secure Billing via Shopify
Built for Shopify
Works with your Shopify Products & Orders
Zero Risk
15-Day Free Trial. Cancel anytime via Shopify Admin
Data Privacy
GDPR Compliant & Secure
Automate Sales & Support instantly
AI Sales Associate
The AI proactively recommends products, variants (colors/sizes), and upsells based on customer needs. It acts like a skilled shop assistant.
Auto-Support
Stop answering “Where is my order?”. The bot connects to Shopify to provide real-time tracking (WISMO) and policy answers automatically.
Professional Ticketing System
Never lose a lead. If the AI can’t solve it (or if it’s outside business hours), it automatically creates a Ticket. Manage and reply to all inquiries from one dashboard.
You are always in the Driver’s Seat
Seamless Human Takeover
- 🖱️ Live Chat Intercept: See a conversation happening in real-time? Click “Take Over” to pause the AI and chat with the customer personally.
- 🕒 Business Hours: Configure the AI to work alone at night, or work alongside you during the day.
- 🔔 Smart Escalation: If a customer demands a human, the AI notifies you or creates a ticket immediately.

Your Brand, Your Voice
Don’t settle for a generic robot. Give your agent a personality that fits your store.
- 📝 Custom Instructions: Tell the AI how to behave (e.g., “Be friendly and use emojis” or “Be formal and concise”)
- 🎨 Brand Identity: Customize the chat widget colors, name, and avatar to look like a native part of your website.
- ⚡ Easy Setup: No coding. Just type your preferences in the settings and the AI adapts instantly.
Measure your Success
Built-in ROI Dashboard
Stop guessing. Our analytics show you exactly:
- 💰 Sales Generated: Total revenue influenced by AI recommendations.
- 📉 Funnel: Hours of support time saved by automation.
- 🗣️ Chat Analysis: Understand what your customers are asking the most.

For Developers & Power Users
Extend capabilities with Custom APIs
🔗 API Action Integration: Configure the AI to fetch data from your own external APIs (like custom loyalty programs, external ERPs, or booking systems).
⚙️ Advanced Function Calling: Give the AI specific tools to perform actions outside of Shopify if required.
🚀 Scalable Architecture: Built to handle complex workflows without breaking.
Why Smart Agent is the best AI Agent for Shopify?
| Feature | Basic Chatbots | Traditional Helpdesks | Smart Agent Chat |
|---|---|---|---|
| Sales Recommendations | ❌ None | ❌ Limited | ✅ Proactive AI Sales |
| Live Chat Takeover | ⚠️ Limited | ✅ Yes | ✅ Seamless Hands-on |
| Ticketing System | ❌ None | ✅ Yes | ✅ Included |
| Brand Voice Config | ❌ Generic | ⚠️ Difficult | ✅ Easy Customization |
| Billing | External | External | ✅ Shopify Native |
| Custom API / Webhooks | ❌ No | ⚠️ Enterprise Only | ✅ Yes (Flexible) |
Hire your AI Agent for Shopify today
Automate the busy work. Take control when it matters. Grow your sales
