AI Agent for Shopify: Sales & Support Automation

Don’t just answer tickets. Smart Agent Chat is the AI Agent for Shopify that actively recommends products, suggests sizes, and automates order tracking 24/7—the complete AI workforce for your store.

✅ Official Shopify Partner • 🔒 Secure Billing via Shopify

Built for Shopify

Works with your Shopify Products & Orders

Zero Risk

15-Day Free Trial. Cancel anytime via Shopify Admin

Data Privacy

GDPR Compliant & Secure

Automate Sales & Support instantly

AI Sales Associate

The AI proactively recommends products, variants (colors/sizes), and upsells based on customer needs. It acts like a skilled shop assistant.

Auto-Support

Stop answering “Where is my order?”. The bot connects to Shopify to provide real-time tracking (WISMO) and policy answers automatically.

Professional Ticketing System

Never lose a lead. If the AI can’t solve it (or if it’s outside business hours), it automatically creates a Ticket. Manage and reply to all inquiries from one dashboard.

You are always in the Driver’s Seat

Seamless Human Takeover

  • 🖱️ Live Chat Intercept: See a conversation happening in real-time? Click “Take Over” to pause the AI and chat with the customer personally.
  • 🕒 Business Hours: Configure the AI to work alone at night, or work alongside you during the day.
  • 🔔 Smart Escalation: If a customer demands a human, the AI notifies you or creates a ticket immediately.

Your Brand, Your Voice

Don’t settle for a generic robot. Give your agent a personality that fits your store.

  • 📝 Custom Instructions: Tell the AI how to behave (e.g., “Be friendly and use emojis” or “Be formal and concise”)
  • 🎨 Brand Identity: Customize the chat widget colors, name, and avatar to look like a native part of your website.
  • ⚡ Easy Setup: No coding. Just type your preferences in the settings and the AI adapts instantly.

Measure your Success

Built-in ROI Dashboard

Stop guessing. Our analytics show you exactly:

  • 💰 Sales Generated: Total revenue influenced by AI recommendations.
  • 📉 Funnel: Hours of support time saved by automation.
  • 🗣️ Chat Analysis: Understand what your customers are asking the most.
Analytics dashboard of the AI Agent for Shopify, showing sales generated and support tickets resolved.

For Developers & Power Users

Extend capabilities with Custom APIs

🔗 API Action Integration: Configure the AI to fetch data from your own external APIs (like custom loyalty programs, external ERPs, or booking systems).

⚙️ Advanced Function Calling: Give the AI specific tools to perform actions outside of Shopify if required.

🚀 Scalable Architecture: Built to handle complex workflows without breaking.

Why Smart Agent is the best AI Agent for Shopify?

FeatureBasic ChatbotsTraditional HelpdesksSmart Agent Chat
Sales Recommendations❌ None❌ Limited✅ Proactive AI Sales
Live Chat Takeover⚠️ Limited✅ Yes✅ Seamless Hands-on
Ticketing System❌ None✅ Yes✅ Included
Brand Voice Config❌ Generic⚠️ Difficult✅ Easy Customization
BillingExternalExternal✅ Shopify Native
Custom API / Webhooks❌ No⚠️ Enterprise Only✅ Yes (Flexible)

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