The Ultimate AI Search and Chat for Shopify
SmartAgent is the definitive AI Search and Chat for Shopify that works as your personal conversion engine.
SmartAgent is a Semantic Search and Intelligent Chat platform for Shopify. It understands your visitors’ buying intent, recommends products like an expert, and shows you exactly how much money it’s generating for you.
It’s not only a chat.
It’s your system to capture and convert the demand that already exists in your store.
✅ Official Shopify Partner • 🔒 Secure Billing via Shopify
Especially Powerful for Complex Catalogs
Is Your Current Search Losing You Money?
If your store has:
- Hundreds or thousands of products.
- Technical variations, sizes, or complex attributes.
- A high volume of internal searches.
- Customers who need advice before buying.
…so a basic search is costing you money every day. SmartAgent, our AI Search and Chat for Shopify, is designed to turn that complexity into your biggest competitive advantage.
Turn Buying Intent into Measurable Revenue
SmartAgent optimizes three critical areas where a sale is won or lost:
🧠 Search That Understands, Not Just Matches
A customer types “running shoes for asphalt that won’t hurt my knees,” and SmartAgent understands the intent, not just the keywords.
💬 Chat That Sells, Not Just Answers
Connected to your catalog, it recommends products, resolves stock/size questions, and allows adding to the cart directly, capturing the sale at the moment of highest intent.
📊 Analytics That Show ROI, Not Vanity
Measure direct revenue from chat, assisted revenue from search, and incremental orders. Finally, you’ll know the real impact of your customer experience.
And Much More…
SmartAgent is packed with features designed to scale your store. From automatic order tracking to full customization, we’ve thought of everything.
Business Metrics, Not Vanity Metrics
With SmartAgent, you can finally answer key business questions:
- ✅ What’s the conversion rate of users who use search vs. those who don’t?
- ✅ What’s the average order value (AOV) when a customer interacts with the chat?
- ✅ How many incremental orders and how much direct revenue did the AI generate this month?
This is the data that helps you make decisions, not just feel busy.
Full Transparency in 3 Steps
Understanding how our AI Search and Chat for Shopify generates revenue for you is simple:
Analyzes Behavior
SmartAgent identifies which users interact with the search or chat.
Measures Conversion
It compares the performance of those users against those who didn’t interact.
Calculates Impact
It shows you the uplift, orders, and incremental revenue in a clear dashboard.
Intelligent Automation with Full Control
You are always in the Driver’s Seat
SmartAgent’s AI is designed to handle 90% of the work, but you have the power to intervene the exact moment you’re needed.
- 🖱️ Live Chat Intercept: See an important conversation happening in real-time? With one click on “Take Over,” you pause the AI and personally continue the conversation.
- 🕒 Business Hours: Configure the AI to work autonomously at night and become your assistant during the day, escalating to you faster when you’re available.
- 🔔 Smart Escalation: If a customer gets frustrated or explicitly asks for a person, the AI detects it and notifies you immediately or creates a ticket so no opportunity is lost.
AI when it works. Human when it matters.
Native Integration: Your AI Search and Chat for Shopify
- ✅ Simple Install
- ⚡ No Impact on Site Speed
- 🌐 Works Across Your Entire Ecommerce Site
- 📦 Compatible with Large Catalogs
- 💼 Professional Measurement Model
The Only Complete AI Search and Chat for Shopify: A Comparison
| Features | Shopify Native Search Engines | Chat/Helpdesk Systems | Smart Agent Chat |
|---|---|---|---|
| Semantic Search (Intent) | ❌ No (only keywords) | ❌ No | ✅ Yes (Understands natural language) |
| Product Recommendation (In Search and Chat) | ❌ No | ⚠️ Limited (only in chat) | ✅ Yes (Unified System) |
| Revenue Attribution (ROI) | ❌ No | ❌ No | ✅ Yes (Direct and Assisted Revenue) |
| Integrated Chat System | ❌ No | ✅ Yes | ✅ Included |
| Ticketing System | ❌ No | ✅ Yes (Usually the main focus) | ✅ Inlcuded |
| Ease of Setup | ❌ N/A | ⚠️ Complex (many rules) | ✅ Easy (Plug & Play) |
Transparent Pricing for Growing Brands
| Feature | Free | Starter 🌟 | Pro |
|---|---|---|---|
| Price | $0 /mo | $19 /mo | $59 /mo |
| AI Search Queries | 50 /mo | ✅ Unlimited | ✅ Unlimited |
| AI Chat Messages | 25 /mo | 1.000 / mo | 10.000 / mo |
| Revenue & Uplift Tracking (ROI) | — | ✅ | ✅ |
| Analytics | 7 days | 90 days | Full history |
| Automated Order Status Replies | — | ✅ | ✅ |
| Live Chat & Human Handoff | — | — | ✅ |
| Custom AI Rules Engine | — | — | ✅ |
| Multilingual Support | 1 Language | 2 Language | All Languages |
| Support | Standard | ⚡ Email Support | ⚡ Priority Support |
If your store exceeds the included monthly AI chat interactions, the system continues running normally and additional usage is billed automatically: Starter: $0.01, Pro: $0.006 per AI messages
Your Shopify AI Agent Pricing: Questions Answered
An AI interaction is any response generated by the system in chat. This ensures transparent and predictable usage as your store scales.
Your AI continues running without interruption. Additional interactions are billed automatically at a lower rate based on your plan.
Unlike standard chatbots that only automate conversations, our AI influences product discovery, supports smart search, and includes revenue attribution tools to measure impact.
The billing for your Shopify AI agent pricing plan is handled directly through Shopify’s native system. The charge will appear on your regular Shopify invoice. You can cancel anytime directly from your Shopify Admin.
Yes. You can change your plan instantly from the App Dashboard. The changes will be prorated by Shopify automatically.
You just need your Shopify account active.
No, the setup is incredibly simple and takes less than 5 minutes. After installing the app from the Shopify App Store, our AI automatically syncs with your product catalog and only you need setup your business information (Policies and F.A.Q). You can start seeing results on day one without writing a single line of code.
Yes. You have control over the AI's tone of voice and core behavior. You can instruct it to be more formal, friendly, humorous, or strictly professional. This ensures the chat experience aligns perfectly with your brand identity, creating a seamless journey for your customers.
Scale Your Store with AI Infrastructure Built for Growth
I built this after running my own Shopify store and realizing that basic chatbots weren’t enough. Growing brands need AI that drives measurable revenue — not just automated replies.
If you’re serious about scaling, start your free plan today.
Cristian Luttgue, Founder